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Google Analytics Resources

Every month Marketing Tom Media delivers Google Analytics training either as public courses (in both London Cardiff) or as in-house courses. And on our courses we often discuss resources that students may find of use. Here is a list of websites and web resources which I think Social Media, Analytics and CIM students may find of use.

Let's start with an obvious one - Google Analytics for Beginners from the Google Analytics Academy. You are able to sign up for the Academy where "you'll learn how to navigate the Google Analytics interface and reports, and set up dashboards and shortcuts". A really good resource which is driven by video.

If you don't have a Google Analytics account from your own organisation, or would just like to trial analytics, just over to the Google Analytics demo account page from where you can test drive a live website using GA. (more…)


Mary Meeker’s Internet Trends 2018

Every year Mary Meeker delivers one of the most anticipated presentations on Internet trends. This year it was delivered at the Code Conference in Rancho Palos Verdes, California. The slides below cover all aspects of Internet trends relating to smartphones, time spent on the Internet, mobile payments, voice-controled applications, e-commerce sales, and offer insights into both companies (like Amazon and Google) and countries (such as China). It runs out to 294 slides and here are some interesting points:

  • 3.6 billion people or half the world is on the Internet
  • eCommerce revenue was up 16% in 2017 in the U.S. versus 14% the previous year
  • Often when people start out in eCommerce they go to companies like Shopify and take payments through companies like Square
  • People's product searches begin either with Amazon (49%) or with search engines like Google (36%)
  • But discovery is emerging as a way to find products, especially on platforms like Facebook and Instagram
  • Social media is enabling more efficient product discovery in commerce
  • eCommerce referrals from social media, are at 6% versus 2% in 2015
  • 45% of Spotify's monthly active users are subscribers versus 0% when they launched the subscription product 10 years ago
  • 79% of US consumers are willing to share 'Personal data' for 'Clear Personal Benefit'

There is a lot of very useful data here which can give you an insight into where the Internet is heading and, possibly, where your focus as an organisation should be. China and AI are worth particular attention on this slide deck.

Here's the video presentation of the Internet Trends:

And here is the slide deck:


Launch of the CIM Digital Diploma in Professional Marketing

We are excited to announce that from June of this year Marketing Tom will be offering the new CIM Digital Diploma in Professional Marketing.

This is a new qualification designed to offer progression from a number of digitally focused Level 4 qualifications available within the sector and also links with the existing Level 6 Diploma in Professional Marketing. The aim of the Level 6 Digital Diploma in Professional Marketing is to provide the practicing marketer with relevant, contemporary marketing content to equip them for the current global landscape.

Marketing Tom, as many of you are aware, have delivered the CAM Diploma in Digital Marketing for many years and scores of people have successfully completed this qualification. This qualification will be retired in July 2018 but we are confident that many of our CAM and CIM Level 4 students, along with marketers who may not be familiar with Marketing Tom, will relish the opportunity to study 3 'pure digital' modules at this higher level.

Our approach to delivery will be slightly different to other modules. We plan to deliver courses over two 1-day training days (on consecutive months) and 1 Saturday revision/ assessment planning day. We anticipate that there will be two cohorts per year and numbers will be a limited to a maximum of 12 per course.

Here's an overview of the qualification from the CIM:

If you'd like more information, please visit the CIM Digital Diploma in Professional Marketing page or call us on 02920 005 778.

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12 websites digital marketers should be reading

Photo by Ewan Robertson on UnsplashThe Internet is awash with blogs, news sites, and social media outlets but which websites can give you new insights and help to steal a lead over your competitors? We have compiled a list of 12 sites which we think will give you the competitive advantage. Bookmark them, follow them, Flip them or just visit them!

Wired

Wired has been around since the early 1990's and continues to offer cutting-edge articles on a range of subjects from business to culture. It is well-known for articles on the latest developments in technology. Gotta be one of my favourites!

Sample article: The Blockchain Explained

Harvard Business Review

An excellent read especially if you're looking for articles on strategy, working effectively and HR, to name but a few. Many of the articles are free though sometimes, for more in-depth articles, you will need to subscribe.

Sample article: Why a Gen-X CEO Hired a Millennial to Help Him Keep a Learning Mindset

Fortune

There was a time when Fortune had a pure focus on "C-suite" business news. Like many other publications/websites it now seems to offering wider reading options, though many of its articles are aimed at chief executives, chief financial officers, etc.

Sample article: Here's Why Twitter Won't Suspend or Delete Donald Trump's Account

MIT Sloan Review

Fascinating articles on a range of subjects aimed at "academic researchers, business executives and other influential thought leaders about advances in management practice, particularly those shaped by technology, that are transforming how people lead and innovate." A very good read for those doing level 4 and level 6 CIM qualifications, along with marketing and business under/post graduates.

Sample article: Are You Taking the Wrong Approach to Digital Transformation?

Bloomberg BusinessWeek

Bloomberg produces titles on subject like markets, tech and business. Though quite a lot of the articles are US focused, often on US politics/business, there are still interesting reads to be found here.

Sample article: Facebook Is Still In Denial About Fake News

Entrepreneur

This magazine seems to have a focus on start-ups, franchisees and would-be entrepreneurs. You will find the usual "get rich" and investment articles but you'll also find interesting articles on digital marketing and interview tips, networking and tips on growing your business.

Sample article:  The Face of Intelligent Marketing? Your Customer

Inc.

A quick look at the sections of this American website/magazine will give you an idea of the primary focus of its articles: Startup, Lead, Grow, Innovate and Technology. Articles are often varied, relatively easy and short to read.

Sample Article5 Productivity Tips to Get Your Work Done (Now That It's Dark at 4 P.M.)

AdWeek

Guess what? It's about advertising! Anything and everything to do with advertising. It also has a healthy mix of articles relating to digital marketing which is always of interest to our clients. Stats and case studies make it of interest to students.

Sample articleThese Digital Billboards From McDonald’s Change Depending on How Bad the Traffic Is

Fast Company

This is one of my favourite magazines (alongside Wired) and, as their site says, "Fast Company is the world’s leading progressive business media brand, with a unique editorial focus on innovation in technology, leadership, world changing ideas, and design". So, there you have it!

Sample article: For Amazon, The Future Of Alexa Is About The End Of The Smartphone Era

Entrepreneurship - NY Times

Entrepreneurs, start-ups, innovation, funding and small business - these are the topics you will find on this website. Like its parent site, the Entrepreneur section offers meaty and interesting articles which are also well-written. Not as frequent as others but worth a read.

Sample articleA Paintbrush in One Hand, and a Drink in the Other

VentureBeat

If Big data, Cloud, Deals, Dev, Enterprise, Entrepreneur, Gaming, Mobile, Security, Small Biz, and Social float your boat then Venture Beat may be the place for you to check out. Definitely worth a read.

Sample article: AI Weekly: Digital assistants are changing business, but they still need human help

TechCrunch

TechCrunch covers the business side of technology. When news breaks about the latest digital innovations/disruptions TechCrunch is often the first to break it. Its Crunchbase offers great insights into people, investments and companies in the tech industry. Another "must-read" publication.

Sample articleTwitter fixes another important problem with support for 50-character usernames


Are You Making Digital Marketing Waves or Ripples?

Adobe Spark-5

Just before the summer I came across an interesting article from Darren Rowse, entitled How I use Google Analytics ‘Compare’ Feature to Motivate Me to Grow My Blog. Though it is around 3 years' old, the basic idea really resonated with me. In it Rowse highlights the 'hourly' feature of Audience Overview within Google Analytics. This interesting Analytics report splits the day into hourly segments and lets you view the number of sessions per hour (in the form of a graph). However, what Darren Rowse does is add an extra element - comparison of today against yesterday or the week before.

What grabbed my attention was the idea of trying to see how you could possibly make one hour, or a number of hours today, 'beat' the session count from another day. Imagine that you look at your graph and say, "it looks like 9.00 isn't performing as well as this time last week." Well, your challenge is to consider the tactical digital tools at your disposal, and boy there are MANY, which could improve on last week's rankings. Whilst this is very much a reactive exercise, it would well turn into a proactive one in the future once you know what works and whats doesn't for you.

One topic the we cover on our digital courses is the interconnectedness of many of your digital media channels.Taking your website as the centre of digital marketing activity we consider how you might go about 'making noise' or making waves through this digital network. For the remainder of this article we will explore how you can go about doing this.

SEO

Search Engine Optimisation is the foundation on which much of your digital marketing activity is built and making sure the your website is positioned highly on Google is a key objective. So, what should you be doing on a frequent basis?

Keyword Checking. Are you using the right combination of keywords? Are you going for highly trafficked keywords or focusing on the long tail? Let's say that I am looking at keywords for social media courses in London", do I go for the high volume (where there is potentially higher competition ) or for lower volume (where there MAY be lower competition but richer pickings)? Once you know the right keywords, you can start by placing them in key locations: page titles, content, links, headlines, meta descriptions and more.

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Page Titles. Are you using the right keywords in your page title? Let's assume that most people don't enter your website on the home page, then the company name/brand is not important at this point. Think about the theme of the page and change keywords accordingly.

Search Console. I wrote an article on Search Console last year so won't go into it in too much detail but from an SEO perspective these things are important:

    1. Search Analytics. Where are you positioned? How many clicks are you getting for your keywords but as importantly how many of the keyword impressions display "0" for you? 0 means that people are not clicking on your listing in Google but on someone else's which probably means you are not optimising your pages (on-site and off-site) for Google. This is a great opportunity for you to get untapped traffic, so get working on it!
    2. Fetch as Google. If you have created new pages or modified other pages (see below), then you might want to use this tool so that Google can identify your site in a matter of hours (not weeks!).
    3. Data highlighter. Offering events, courses, confernces? Well, you should be using this tool as it gives your website more visibility in the search engines. Check this out:

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Meta Descriptions - These are 160-character strings which allow a website to indicate what a page is about. They are often used by search engines to supplement your search results. We often say that they can mean the difference between someone clicking on your link and your competitors in the Search engine results. However, did you also know that social media sites like Twitter, LinkedIn and Facebook also use them when displaying information that you share (notice below)?meta

Email Marketing

So. you're harvesting email addresses for your mailing lists but are you telling your customers about the latest products, services and offerings that your company has to offer?  Use email marketing to flag up the following:

  • New products and services
  • Latest blog articles
  • Company news
  • Achievements (in our case congratulating students on passing their exams)
  • What about new staff?
  • Latest promotions?
  • Book offers?

Aside from using your email marketing package (such as MailChimp), have you considered using email signatures to flag up new articles, products, offers, etc? On my email accounts I often have different offers. So, someone who has already been on one of our courses will be invited to sign up for a special rate on another course.

Social Media Marketing

Each time I write a blog article or have a new product/service that I would like to promote, I'll fire up many of my social media tools. Let's go through how you might use each of the tools.

Twitter - OK, first thing you need to consider is what you are trying to promote and then consider crafting a tweet with some or all of the following checklist:

  • Image - have you sourced or created (possibly using Canva) an image that conveys the message of the article of page you wish to promote?
  • Link - have you made sure you have created a link on Bit.ly (probably using your custom link)?
  • Hashtag - have you identified the broad hashtag that sums up what the tweet is about and how about the 'granular' (or focused hashtag which may directly relate to your business)?
  • Call to action?
  • Keywords - have you thought about the correct use of keywords in your 140 characters?
  • Photo tagging - could you have tagged someone in the tweet (journalists, stakeholder, etc)?

In his book, the Art of Social Media, Guy Kawasaki invites Twitter users to try and 're-use' some of their tweets. Don't just tweet once, but use the same tweet at different times. Aside from tweeting another way to gain some traction for your tweets, and hence content, is to pay for Twitter advertising.  The potential benefit of using this to complement your tweets is that you can now expand the reach of your tweets outside of your followers. What about directing tweets at influencers within your industry (with the hope of a Retweet or alert a follow or reply)?

LinkedIn - I use LinkedIn on a few different levels. Firstly, I use it inform the people who are following me that I have added something new to my website - blog article, new service, etc. It is possible that I might  'repurpose' (or slightly change the updates) as we mentioned in the Twitter section. Images and links are vitally important and don't forget that LinkedIn sends 4 times as many people to your website than Twitter or Facebook. I also find that Sundays are pretty good days for pushing people to the website from LinkedIn. LinkedIn groups are another place that I will often go to, having published something on my website, just to flag up articles of interest for members. And don't forget to use your Company Page on LinkedIn. I find that many companies tend to neglect their LinkedIn company pages but don't forget your contacts/clients/employees/stakeholders are using this platform more and more so, why not use it to flag up stories of interest to them? And how about the good, old direct message? Consider who in your network might find your new content/offers/products of interest and then directly message them. It does work!

Facebook - this may not be your 'top' platform for 'professional social networking' but that doesn't mean that people don't use it to check friends/family updates during the day. They do - all day, every day! And, of course, if they're following your company page, they can also receive bang-up-to-date information from your website. So, why not create schedule those updates and get them to appear at peak viewing times on Facebook? Learn for your success full updates (check Insights). For certain posts that are working (engagement and reach) or those you think may need nudging, why not boost a post? Don't forget that organic reach for your Facebook posts may be as low as 6.5% and these boosts can help you reach either more of your Facebook followers or even those who are part of your potential market.

Related Courses

Social Media Marketing Course (London and Cardiff)
CAM Diploma in Digital Marketing


Win a Free Book This November!

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Everybody Writes is a go-to guide to attracting and retaining customers through stellar online communication, because in our content-driven world, every one of us is, in fact, a writer.

This month we are offering two free copies of this book*. All you have to do is enter your name and email address below and we will enter your name into the draw. This draw takes place on November 18th at 12.00 pm.

"If you have a web site, you are a publisher. If you are on social media, you are in marketing. And that means that we are all relying on our words to carry our marketing messages. We are all writers."

In Everybody Writes, top marketing veteran Ann Handley gives expert guidance and insight into the process and strategy of content creation, production and publishing, with actionable how-to advice designed to get results.

These lessons and rules apply across all of your online assets — like web pages, home page, landing pages, blogs, email, marketing offers, and on Facebook, Twitter, LinkedIn, and other social media. Ann deconstructs the strategy and delivers a practical approach to create ridiculously compelling and competent content. It's designed to be the go-to guide for anyone creating or publishing any kind of online content — whether you're a big brand or you're small and solo.


Internet Trends 2016 – Mary Meeker

Every year we are treated to an overview of the latest Internet Trends from Mary Meeker. The 2016 Internet Trends for 2016 were presented at the Code Conference 2016. In the Slideshare presentation below you will find 213 slides packed with information on the state of the Internet today. It looks at Internet user growth, Internet advertising, Messaging, video and image sharing, transportation and much, much more.


Sleek new update for the Google Analytics mobile app

This week saw the launch of the latest mobile version of the Google Analytics app. And, I must say Google has created a very smart interface from which to check out the latest stats from your websites or web apps.  These are some of the highlights:

  • Easy access to a full overview of your Google Analytics data
  • See what is happening now with real-time business data
  •  Go deeper into your reports with segments
  •  Customize your own mobile dashboard
  •  Easily share your insights with others

And here is just one example. As Google says, "You can now build or modify a report quickly and save it to your mobile dashboard."

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There does appear to be a whole raft of neat features in this app and the interface is much more user friendly and attractive. I particularly like the ability to create your own dashboard and to it add to it from any of your standard reports. The feature for firing off an email from any email is also neat. The scroll ability within the report is also quite cool as it lets you dig deeper into the reports.  This weekend why not give it a whirl - I'm sure you'll like it. If you haven't already downloaded it, you can head over to  Google Play (Android)or Apple iTunes (iOS).


Periodic Table of SEO Success Factors

You may be familiar, or just heard, of the periodic table of chemical elements but I thought I'd share with you the Periodic Table of SEO Success Factors. We have started to introduce this useful Search Engine Optimisation framework to students on both the Digital Marketing Planning and Digital Marketing Essentials courses that we run. As Search Engine Land authors note: "SEO seems like alchemy to the uninitiated" but this useful diagrammatic representation of the key factors will hopefully offer you some clues as to what you should be focusing on for success. They divide the table into "On-The-Page-SEO" and "Off-The-Page-SEO" and each element is ranked from -3 to +3. The on-the-page SEO includes areas such as: content, HTML and architecture, whilst the "off-the-page SEO" includes links, trust, social and personal. Each of these are further broken down to give you, if you're not familiar, a glimpse of what you might want to adjust.We hope that it will help you to look at SEO in a slightly different way.

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