Online Advertising and the User Experience

by Admin on December 7, 2004

Jakob Nilesen's Useit.com website has an interesting Alertbox entry entitled The Most Hated Advertising Techniques. In it he discusses the findings of a study by John Boyd from Yahoo! and Christian Rohrer from eBay, which looked at how people perceive online advertising.

If you're planning to place pop-ups in front of the window or if the ad blinks on and off, then you may be interested to know that 95% and 87% of correspondents answered either negatively or very negatively to these.

Users were particularly pleased with ads that clearly:

  • indicate what will happen if people click on them,
  • relate to what people are doing online,
  • identify themselves as advertisements,
  • present information about what they are advertising, and
  • provide additional information without having to leave the page.

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